FAQ

How do I sign up for classes?

You can sign up on this website on the home page by clicking classes in the navigation menu or
you can click this link and navigate to which class may be best for you.

How do I login to the Membership Portal?

Please select the login button on the top right on the website. If you are experiencing issues contact us above or the link here to have login info resent. Please note the membership works best with google Chrome which can be downloaded online or in your App Store for free. If you are still experiencing issues please email customerservice@nianib.com

How much is class?

Due to increased traffic to make it more manageable we have changed the subscription from recurring every 2 weeks to now every four weeks. The price is the same $10 per month ($5 x 2). This helps me focus on teaching weekly and not managing subscriptions. We have also added new classes. The Intermediate class is $19 monthly, the box braid course is $150

Do I need Facebook to take class?

Technically no, classes take place on your membership portal however Facebook is fun. It serves as our community where questions are asked students post work and encouragement happens.

Will I learn how to braid with extensions?

Not in the beginner class. This course is for the girl that never learned how to braid. We start from the very basics braiding and hair care. In the intermediate class there are lessons on adding extensions to cornrows. However you can check the classes page to register for an advanced class if interested in box braids.

I missed class, how do I catch up?

Please log into the membership portal and select "I missed class" for the most recent class, or "archives" all classes are saved there. Please note the supporters and box braid class are self guided course and do not have new content weekly.

What is the difference between the two "A Safe Space.." classes?

A Safe Space for Black Girls That Never Learned How to Braid” is a community and class for “black girls”, that were tired of the stereotypes but also wanted the opportunity to to learn this cultural skill . “ A Safe Space ...Intermediate is for beginners who already have some basic braiding skills, ready to learn how to cornrow with extensions! A Safe Space Supporters Edition is for those that have never had highly textured hair but may have a family member in need of support. READ MORE HERE

What is your refund policy?

THERE ARE NO REFUNDS ON CLASSES or SERVICES.

How do I cancel my subscription?

There are only three ways to cancel your membership

1.) Please login to the membership portal, select the Helpdesk icon on the top right, click my orders. From there please select show details, under actions you can manage your subscription. (Fastest)

2.) Submit a Helpdesk ticket to cancel.

3.) Send an email to customerservice@nianib.com.

When can I cancel my subscription?

Please cancel your subscription before your next billing date to avoid future charges. There are no refunds.

Please note access ends the day of cancellation.

How do I upgrade my membership?

If you are ready to move from beginner to intermediate please login on the membership portal and select "important info", select "upgrade", then "upgrade my membership" and follow the instructions.

How do I make a donation?

Please visit www.asafespaceforblackgirls.com/supporters and scroll to the bottom for information on how to donate.